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THE SAIL

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Services

Choose what you need

AI Admin Transformation

AI and digital productivity

AI Admin Transformation

One-day training plus implementation templates for email, reporting, content, customer service and task management.

For: SMEs and service teams

AI Admin Transformation
Join or enquire
SOP and Policy Pack

Governance, protocol and policy support

SOP and Policy Pack

Core SOPs, HR templates, customer service standards, reporting forms and training orientation.

For: Growing companies

Consulting project SOP and Policy Pack +1
Join or enquire
Supervisor Bootcamp

Leadership and management training

Supervisor Bootcamp

Two half-days covering communication, delegation, quality checks, reporting and staff performance.

For: Service businesses, government teams and NGOs

Public short course - half day Public short course - one day +1
Join or enquire
Monthly Management Retainer

Management systems and SOPs

Monthly Management Retainer

- For consulting retainer, Clients gets 15 reserved hours a month dedicated to ongoing support or specific recurring deliverables For SME advisory membership, Up to two advisory meetings per month (1 hour each), document review, templates and implementation support.

For: SMEs, NGOs and associations

Consulting retainer SME advisory membership
Join or enquire
SME Clinic

Management systems and SOPs

SME Clinic

One diagnostic session, process map, priority action plan and one follow-up coaching meeting.

For: Small businesses and founders

SME Clinic
Join or enquire
Tourism and Service Quality Training

Tourism and service quality

Tourism and Service Quality Training

Guest communication, complaint handling, service standards, local supplier readiness and resort/travel-business orientation.

For: Tourism suppliers, resorts and travel businesses

Corporate/private training - half day Corporate/private training - full day
Join or enquire
Premium Boardroom Package

Venue and facilitation

Premium Boardroom Package

Half-day room hire, tea/coffee, screen, Wi-Fi and basic admin support.

For: Consultants, embassies and project teams

Training room - hourly Premium boardroom half day +5
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Premium Boardroom and published room packages.

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Room bookings hold the selected slot for 24 hours pending payment. Venue visits do not reserve the room.